Privacy Policy

Integration Plumbers ("we," "us," or "our") operates the website at integrationplumbers.io. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. Please read this policy carefully. By using our website, you consent to the practices described herein.

Information We Collect

We collect personal information that you voluntarily provide to us when you fill out forms on our website. This includes:

• Name — provided through our contact form or lead magnet download forms.
• Work email address — provided through our contact form or lead magnet download forms.
• Company name — provided through our contact form or lead magnet download forms.

We do not collect sensitive personal information such as financial data, government-issued identification numbers, or health information.

How We Use Your Information

We use the information we collect for the following purposes:

• Respond to inquiries — When you submit a contact form, we use your information to respond to your questions or requests about our OpenTelemetry consulting services.
• Send requested resources — When you download a guide or other lead magnet, we use your email address to deliver the requested resource.
• Improve our services — We may use aggregated, anonymized data to understand how visitors interact with our website so we can improve our content and user experience.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Third-Party Services

We use the following third-party services to operate our website. Each of these services may collect certain information as described below:

• Google reCAPTCHA v3 — We use Google reCAPTCHA v3 on our forms to protect against spam and abuse. reCAPTCHA may collect hardware and software information, such as device and application data, and send it to Google for analysis. Your use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.
• Resend — We use Resend as our email delivery service to send transactional emails, such as delivering requested resources and responding to contact form submissions. Resend processes your email address and name solely for the purpose of delivering these emails on our behalf.
• Vercel — Our website is hosted on Vercel. Vercel may collect standard server log information, including IP addresses, browser type, and pages visited, as part of their hosting infrastructure.
• Google Analytics — We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they visited prior to coming to our site. We use this information solely to improve our website. Google Analytics collects the IP address assigned to you on the date you visit our site but does not combine it with other data held by Google. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Cookies and Tracking

Our website uses the following types of cookies:

• Essential cookies — These cookies are necessary for the website to function properly. They enable basic features such as page navigation and do not collect personally identifiable information.
• Google Analytics cookies — These cookies (such as _ga and _gid) are used to distinguish unique users and track website usage patterns. They expire after a set period of inactivity and do not store personally identifiable information.

We do not use advertising cookies or third-party tracking cookies beyond those described above. You can control cookie settings through your browser preferences.

Data Retention

We retain the personal information you provide through our contact and lead magnet forms for as long as necessary to fulfill the purposes described in this policy, or until you request deletion. If you would like us to delete your personal information, please contact us at hello@integrationplumbers.io and we will process your request promptly.

Your Rights

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). These rights may include:

• Right of access — You have the right to request a copy of the personal information we hold about you.
• Right to correction — You have the right to request that we correct any inaccurate or incomplete personal information.
• Right to deletion — You have the right to request that we delete your personal information, subject to certain legal exceptions.
• Right to opt out — You have the right to opt out of certain data processing activities, such as receiving marketing communications.

To exercise any of these rights, please contact us at hello@integrationplumbers.io. We will respond to your request within 30 days.

Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible. If you believe that a child under 13 has provided us with personal information, please contact us at hello@integrationplumbers.io.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us at:

Integration Plumbers
Email: hello@integrationplumbers.io